WeRise Support Center
FAQ
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Fitness
- Do I need access to a gym to do the programs?
- How do I know which program is best for me?
- Does the app have diet plans for vegan / vegetarian diets?
- How do I watch the workout videos in the Free Workout PDF?
- Are the workouts beginner friendly?
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Courses
- How do I access the courses once I have made my purchase?
- What are the new courses being offered?
- What is each course about?
- How are the courses structured? Is there homework?
- Do I have to complete the course in a certain amount of time?
- How long can I access the courses for?
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Accounts & Subscriptions
- How can I see when my subscription renews?
- How can I manage my subscription if it’s not in my App Store?
- How do I cancel my subscription?
- Do you offer refunds/returns?
- Does my subscription auto-renew?
- Can I change my payment card details?
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Technical Support
- How can I let you know of an idea I’ve had for the app?
- How can I reset my password?
- What can I do if the app is not working as expected?
Still have questions?
We're happy to help with whatever questions you have! You can submit a customer support ticket here.